Effective date: September 15, 2026

This Privacy Policy explains what personal information Safnora collects when you visit safnora.com or shop with us, how we use it, and the choices you have. In this policy, “Safnora”, “we” and “us” mean the business that runs this website from Jaipur, India.

Information we collect

Information you give us. When you place an order or create an account, we collect your name, email address, phone number, billing and shipping addresses, and the details of your order. If you write a product review or contact us, we keep your name, email address and what you send us.

Payment information. Payments are processed by third-party payment providers. We do not see or store your full card number.

Information collected automatically. Our web server records technical details such as your IP address, browser type and device. Google Analytics 4 records how you use the site, such as the pages you view and how you arrived.

How we use your information

  • To process, ship and support your orders, including returns and refunds
  • To run your account and features such as your wishlist
  • To reply to your questions and requests
  • To send order updates, and marketing emails only if you sign up for them
  • To understand how visitors use the site so we can improve it
  • To prevent fraud and meet our legal, tax and accounting obligations

Cookies

We use cookies for site functionality and analytics. Functional cookies keep your cart, checkout, login and wishlist working, and the store cannot run properly without them.

Analytics cookies, such as _ga and _ga_2PNMDLVWGV, are set by Google Analytics. You can block or delete cookies in your browser settings, but some parts of the store may stop working.

Google Analytics

We use Google Analytics 4 to understand how visitors use our site, for example which pages people visit and which products they look at. Google processes this data under the Google Privacy Policy.

To stop Google Analytics from collecting data about your visits on any website, install the Google Analytics Opt-out Browser Add-on.

Who we share your information with

We do not sell your personal information. We share it only with service providers that help us run the store, and only the information they need to do their job:

  • Hostinger, which hosts our website
  • Google, which provides our website analytics
  • Payment providers, to process your payment
  • Shipping carriers, to deliver your order
  • Email service providers, to send order and account emails

We may also disclose information if the law requires it, to protect our rights or prevent fraud, or if our business is sold or transferred.

How long we keep your information

We keep order records for as long as tax and accounting laws require. We keep account information until you ask us to delete your account, and reviews until you ask us to remove them.

Your rights and choices

You can ask us to access, correct or delete the personal information we hold about you, or to withdraw a consent you gave us, such as for marketing emails. Every marketing email also includes an unsubscribe link.

Depending on where you live, you may have further rights under laws such as India’s Digital Personal Data Protection Act, 2023, the EU and UK GDPR, or California privacy law. To make a request, email us at the address below. We aim to reply within 30 days, and we will not treat you differently for using your rights.

How we protect your information

Our site uses HTTPS, so information sent between your browser and our server is encrypted. Only people who need personal information to run the store can access it. No system is completely secure, so we cannot guarantee absolute security.

International transfers

Safnora is based in India, and our website is hosted on servers in the United States. Your information may therefore be stored and processed in both countries.

Children’s privacy

Our store is not meant for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has shared personal information with us, contact us and we will delete it.

Do Not Track signals

Some browsers send a “Do Not Track” signal. There is no agreed standard for how websites should respond to it, so our site does not currently change how it works when it receives one.

Changes to this policy

We may update this policy when our practices change. The effective date at the top of this page shows when it was last updated.

Contact us

For privacy questions, requests or complaints, contact Safnora:
Email: vyra7340@gmail.com
Address: Jaipur, India